OxtonGrid, the MENA region’s forward-thinking digital transformation consultancy, is proud to announce its new status as an official partner of Ziwo, the leading cloud contact center solution in the Middle East.
This partnership marks a significant step in OxtonGrid’s mission to deliver seamless, integrated, and scalable customer experience (CX) solutions to businesses across the GCC.
"Becoming an official Ziwo partner allows us to empower our clients with one of the most advanced and reliable cloud contact center platforms available in the region today. Together, we can help businesses elevate their customer service, streamline communications, and connect with their customers like never before," said Mostafa Aref, Founder & CEO of OxtonGrid.
Why This Partnership Matters
Ziwo is recognized for its GCC-native, omnichannel contact center platform that integrates voice, WhatsApp, and other digital channels into a single, intuitive interface. By partnering with Ziwo, OxtonGrid can now offer:
- Tailored Contact Center Implementations – Designed for the specific needs of businesses in the GCC.
- Seamless CRM & ERP Integrations – With platforms like Odoo, Zoho, Salesforce, and more.
- High-Quality Voice & Local Numbers – Including country-specific telecom integrations.
- Enhanced Remote Work Capabilities – For flexible and distributed customer support teams.
Driving Digital Transformation in the GCC
As part of its partnership strategy, OxtonGrid will provide end-to-end consulting, implementation, and training for businesses adopting Ziwo. Whether it’s modernizing legacy call centers or building a fully remote, cloud-based support operation, OxtonGrid ensures clients benefit from a fast, secure, and future-ready solution.
This announcement reinforces OxtonGrid’s position as a leading digital transformation partner in the region, with expertise spanning ERP, CRM, e-commerce, and customer support platforms.
To learn more about how OxtonGrid and Ziwo can help transform your customer experience, contact our team here